Toilet Repair


(250) 575-8138

Toilet Repair & Installation Service

If you have a toilet problem we'll fix it for you. There are a number of things that can go wrong with a faulty toilet besides getting plugged, so if you're not comfortable dealing with a toilet repair on your own, feel free to call us and we'll send someone right over.

24 Hour Emergency Toilet Repair

We provide emergency toilet service, and if the problem is out of control. We can have someone there very quickly in an emergency. An overflowing toilet is not fun to deal with, so if you are dealing with anything like that, call now. 

Commercial Toilets

If your concern is with commercial toilet repair in a public restroom, we provide commercial toilet service for public washrooms, plus large and small urinals. There are a wide range of options with our commercial toilet installation service. With our competitive hourly rate, call us any time for a quote.

The Five Most Common Toilet Issues:

If you have a toilet repair kit and want to work on it yourself, we've listed the five most common problems here. If all else fails, call us. We will be happy to take care of it for you. Common issues can be a broken overflow pipe or flush valve, the flapper chain or a leaky flapper. You can buy complete toilet repair kits at your local hardware store, but if you would rather have a professional take care of it for you we're here for you.

Issue 1: Leaky Seals


The average toilet has a minimum of five toilet gaskets which could all be a source of toilet leaks. It's important to locate the troublesome rubber gasket or wax seal and replace or tighten it down. The biggest gasket is the one pertaining to the bowl and tank. A crack in the tank seal could lead to a serious leak, with water coming out from below the tank at each flush. Substituting this seal entails draining the tank and removing it. For better access, take the tank lid off, turn 180 degrees; get rid of the existing seal; and replace it with a fresh one.


The mounting bolts, smaller seals and the float ball's lift arm and base could also fail and lead to minor water leaks. Get replacements for these as well. Toilet bolt tightening or occasional nut mounting is sufficient to arrest the leak. We handle this type of common toilet repair quite often. 


The wax ring seal is the last seal that's mounted atop a plastic flange below the toilet base. When this seal fails, the water leaking below the toilet base would eventually rot the bathroom floor. This kind of water damage is much more extensive than a simple toilet repair. Replacing the bathroom floor because of a broken toilet seal is frustrating to say the least.


Caulking around the toilet's base without mending the leak would only hold the water hostage, worsening the water damage. To address a leak at the toilet's base, you have to take the entire toilet off and replace the wax seal. Fixing a broken seal will save your floor and hundreds of gallons of water loss every month.



If a broken flange has caused the leak, call us to take care of it. This type of toilet service requires a little more work and know how to repair. In some cases excessive water pressure is contributing to the problem. We always check to see if the water pressure in your home is adjusted correctly.

Issue 2: Water Dripping into the Bowl


Periodically, you might hear the toilet refilling itself, as if someone had flushed it. Any porcelain toilet that shuts on and off without anyone touching it or runs at irregular intervals is called phantom flush. The reason for this problem is a slow leak through the toilet fill valve. A bad fill valve problem can be addressed by draining both the bowl and tank, checking and cleaning the flapper valves seat, and replacing the toilet flapper valve in case it's in a bad state. A flapper repair kit or ballcock toilet tank repair kit can be found at any hardware store.

Issue 3: Water Dribbling into the Tank


If you have a noisy toilet, it is probably due to water spilling into the toilet tank through the water supply hose. The components, in this case, that should be inspected are the float cup, toilet float arm, refill tube, overflow tube and water supply valve or ball float assembly. Typically, the hissing noise is water flowing in through the toilet fill valve. The water level will not stabilize if the leak is not fixed.

Issue 4: The Toilet Bowl Slowly Empties Itself


Also called a weak toilet flush or running toilet, a slowly emptying bowl is generally a toilet issue due to the clogged holes below the bowl's rim. Use a curved wire piece to gently poke into all the flush holes to clear the debris out. A coat-hanger wire would work fine, with a mirror helping you look at things below the rim. Also, you could use the wire to liberate the debris that could be obstructing the siphon jet inside the drain's bottom. Just ensure you don't scratch the bowl.

Issue 5: The Dreaded Clog


A clogged toilet is a common problem. There are several tools that can assist with clearing a plugged toilet drain. Compared to a standard toilet plunger that's used to clear minor clogs, a force up plunger does a much better job. Push the bulb into the bowl. Then, pump with force and control without splashing. If you have pushed some of the blockage through you'll see it. If required, repeat the process.


For major clogs, use an auger. Push the auger end into the drain. As you insert the rotor downward, twist the handle. Make sure you don't scratch the bowl in the process.



If something has cracked the porcelain base anywhere we usually recommend you replace the toilet. A new toilet installation is the way to go in that case. The advantage of getting a new unit, no matter what style of toilet is how much water you can save with the new models. The number of gallons per flush is reduced significantly with a low flush / low flow model. Another benefit is the new comfort height toilets on the market now.

Aesthetics

Another issue we see sometimes is a toilet seat problem. Sometimes the cheaper models are unable to hold the seat in place and it slides off to the side. This, or a cracked seat can be replaced. If the toilet handle or the tank cover has broken we can easily replace it. 



If you decide to hire us to replace toilet, we'll send one of our licensed plumbers to fix whatever is needed. Unsanitary conditions are alleviated when your toilet is working properly. If you do need a new toilet we are usually able to offer same day toilet installation.


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