Water Heater Services
Hot water tank installation, repair, and replacement - All makes and models
Emergency Service: 250-575-8138Installation
Professional installation of all water heater types
Repair Service
24-hour emergency repair service
Maintenance
Regular maintenance to extend life
Replacement
Expert replacement when needed
Hot Water Trouble? We'll Take Care of It
On an emergency service call, we'll diagnose the problem, repair what's needed and adjust everything to optimal settings. If your water heater has reached the end of its service life, we'll look at your options.
24/7 Emergency
Rapid response service
Expert Diagnosis
Find the root cause
Full Service
Repair or replacement options
Types of Water Heaters We Service
Hot Water Tanks
Traditional tank systems that heat and store water continuously. Most common residential type, typically last 8-12 years with proper maintenance.
Electric Water Heaters
Electric tank types less expensive to install but more expensive to operate. Energy efficient in areas with mild winters.
Tankless Water Heaters
On-demand systems instantly heat water as it flows. More expensive to install but less expensive to run and typically last longer.
Boilers
Usually longer lasting than tank types. Can be used for radiant in-floor heating and often serve as central heating replacement.
When Should You Replace?
Insurance companies recommend replacing conventional hot water tanks at the 10-year mark to minimize leak risk. Even high-quality units installed perfectly should be swapped out every 8-12 years.
Water Heater Maintenance Service
Water heaters are typically out of sight and out of mind. However, they do require basic maintenance to service and repair the occasional glitch, extend the life, be energy efficient and maintain a reliable hot shower for your comfort.
In particular, tanks need the occasional flush to remove sediments from the bottom and avoid premature leaks. Not doing so can hasten internal rusting, increase energy costs and shorten service life.
Replacing the thermostat, an isolation valve or a pressure relief valve once or twice over the years is quite common. We can set up a maintenance schedule that will keep your water hot and utility bills down.
Signs it's time to replace:
- Output is lukewarm
- Water leak present
- Top of heater is rusty
- Water stain on the floor
Rusty Tanks Lead to Water Damage
Water carries minerals that cause corrosion within the tank. Normally, an anode rod in the tank will attract those particles and keep your tank in great shape. But when the anode rod is worn out, the minerals will start eating away at the tank lining.
When a tank's bottom rusts out, there's nothing keeping the water inside. Water starts pouring out at an alarming rate, and because it's connected to your water supply, it won't stop until you shut off the water. You're left with a huge, costly mess to clean up.
Prevention is Key:
Regular maintenance including tank flushing prevents sediment buildup and rust. Don't wait until it's too late - call us to schedule maintenance today.

On-Demand Tankless Water Heaters
Endless hot water, lower energy bills, and compact size which is perfect for condos, suites, and space-conscious homes. We install and service AO Smith, Rheem, Navien, IBC, and more.
- 24/7 emergency on-demand repairs
- Precision sizing for peak demand
- Government rebate guidance
Professional Hot Water Tank Installation
See what goes into a clean, code-compliant install which is from safe removal of the old tank to pressure testing and final commissioning.
Water Heater Facts
The new conventional models are super-efficient compared to ten years ago, and some even have self-cleaning systems to reduce sediment buildup.
Water heating uses an energy source to heat water. Typical domestic uses include cooking, cleaning, bathing, and space heating.
Today in North America, domestic water is most commonly heated with natural gas, electric resistance, or a heat pump.
Tankless Water Heater Benefits
- Practically limitless continuous flow of water
- Energy savings - only uses energy when in use
- No standby energy losses
- Typically lasts longer than tank types
Emergency Water Heater Repair
Quality water heating repair services and maintenance for home and business. We provide a wide range of solutions for all brands of water heaters including boiler systems, tankless water heater repair, electric water heater repair, conventional hot water tanks, and gas or propane models.
Professional service available 24 hours for emergencies. If your hot water system breaks down day or night, call us for quick and efficient repair work!
24/7 Hotline: 250-575-8138Common Hot Water Heater Problems
The most frequent temperature complaint we get is cold showers and lukewarm water, usually fixed with minor repairs like relighting the pilot or replacing a heating element. If your unit has a reset button, try that before you call anyone.
Another possibility is one of the feeder pipes or the drain valve has developed an issue. Replacement of any of these parts is quickly resolved once identified. Colored water means the tank is starting to rust, while water on the floor often signals an imminent leak.
DIY checks before calling us:
- Check the electrical panel for a tripped breaker.
- Confirm the pilot flame is lit on gas units.
- Press the reset button if equipped.
Still no luck? We are happy to provide a free quote on repair costs. So just give us a call.
Parts & Service
Our service trucks are fully stocked with replacement parts such as thermocouples, heating elements, gas valves, pressure relief valves and more, so most fixes can be completed on the spot.
Regular maintenance is the best solution for avoiding common water heater problems. Ask about our same-day service when you’re wondering who to call for water heater repair.
Gas Pilot Light DIY Solution
An unlit pilot light is a common problem on a gas water heater, which can be caused by a random gust of wind. When this happens, the burner assembly needs to be re-ignited. If you suspect a gas leak, call your local gas company right away.
Expert Water Heater Service in Kelowna
Shamrocks Plumbing & Heating is your Central Okanagan technical resource for solving anything to do with electric and gas hot water heater problems. You can count on us as one of the best plumbing companies around for dependable work at a fair price.
For a free quote on service costs, please call during regular office hours.
Send us a message
Have questions or need a quote? Drop us a line and we'll get back to you as soon as possible.